OVPR Information Technology (IT)

This site contains OVPR HR policies and procedures that work in conjunction with existing U-M policies.  For each heading, OVPR policies are listed first and, if applicable, U-M resources are listed after them. Where no U-M resources are listed, there may be some linked in the policy documents. Reminder: this site does not provide an exhaustive list of U-M policies and procedures.

Last Updated: 3:45 p.m. on October 13, 2020

Software
  • UMOR Administered
      • InfoReady Application Management
      • Adobe Enterprise Term Licensing Agreement (ETLA)
        • Adobe Products covered
          • Adobe Creative Suite (cloud version) – “$70/person/year to UMOR units
          • Adobe Professional (cloud version) –  OVPR covers the cost for this software
      • For guidance on how to access and install this software please contact [email protected] for assistance.
      • Common questions that you will be asked:
        • Do you participate in UM’s Information Technology Asset Management (ITAM) software consortium?
        • Are you a MiWorkspace unit?
    • Other software
    • Common questions
      • Is your unit part of University of Michigan’s Information Technology Asset Management (UmichITAM) consortium?
      • Is your unit part of MiWorkspace?
      • Who will pay for software?
      • Campus licensed software?
IT Equipment
    • Purchasing (non-laboratory) IT equipment
      • If you are a MiWorkspace unit, contact 4-HELP for assistance in purchasing appropriate equipment; see the list of certified Mac and Windows hardware
      • If you are not a MiWorkspace unit, you can purchase equipment from the Computer Showcase as well as through Wolverine Access Marketsite
    • Equipment Life Cycle Guidance
      • UMOR recommends replacing desktop and laptop hardware every 4 years; however, there may be some exceptions to replace equipment earlier or later than 4 years.
      • Printers are usually obtained through the Managed Printer/Copier program with Xerox as the supplier. Xerox and the business contact in the unit manage the life cycle of those devices.
    • Conference Room Equipment
      • Videoconferencing and presentation equipment is the responsibility of the “owner” of the conference room. In general, conference room equipment should be evaluated for replacement every 5 years
      • ITS provides conference room equipment consultation and installation
      • Day-to-day on-site support for conference room equipment is the responsibility of the unit
      • We recommend that you place information about who conference room visitors should contact for technical assistance
MiWorkspace
  • An overview of MiWorkspace:   http://its.umich.edu/miworkspace
  • Not sure if you are on MiWorkspace (but afraid to ask?)  Look for this icon:
  • Mi Workspace Icon
  • What does this mean for UMOR users? Most of the software and IT equipment questions should be directed to MiWorkspace with the exception of conference room equipment